Using a forum page

When you visit a forum page, the options available to you may depend on whether you are a member, and if so, on your membership level.  

Adding topics

If you are authorized to create new forum topic, a Create topic button will appear above and below the topic list. After clicking this button, you can enter the subject and the body of the new topic. You can use the edit toolbar to format the text and add pictures, document, or links. Once you are done composing the topic, click Create. The topic will now appear on the main forum page.

Normally, the topics you post will identify you using your first and last name. If member pictures are enabled, your picture will be displayed unless the picture field is restricted under your privacy settings. If you chose to hide your entire profile from others in your privacy settings, the topic will identify you as Anonymous. If you restricted access to both your first name and last name in your privacy settings, you will be identified as Anonymous member.

Anonymous forum posting

Replying to a topic

To reply to a topic, display the topic then click the Reply button.  After clicking this button, you can enter the body of your reply. You can use the edit toolbar to format the text and add pictures, document, or links. Once you are done composing your reply, click Post.

To comment on a particular reply within a topic, click the Quote link above the reply. This will include in your message the text of the reply that you are commenting on. Once you are done composing your comment, click Post.

Commenting on a forum post

Modifying and deleting topics and replies

After you've posted a topic or reply, you can modify or delete it.

To modify a reply, display it then click the Edit link.

Modifying a forum post

To modify a topic (change the title, for example), click Edit above the first message in the topic thread. You'll be able to change the topic title as well as your message.

To delete a reply, display it then click the Delete link. To delete an entire topic, including all replies, click Delete above the first message in the topic thread.

In public view, you can only modify or delete the topics or replies that you posted. In admin view, an administrator can modify or delete any topics or replies.

Creating forum stickies

On each forum page, topics are ordered by the date of the most recent message. If there is an important topic or announcement that you want everyone to see, you can make it "stick" to the top of the forum – appear ahead of all other topics.

You can make a topic sticky when you are creating or modifying it, but only from admin view. To do so, click the Stick topic to top of forum checkbox. You can also set a time limit after which the topic will no longer be sticky.

Making a forum topic sticky

Within the list of forum topics, sticky topics are marked by a pushpin icon.

Sticky topic in forum list

Subscribing to a forum

embers can subscribe to your forum, or to individual topics within the forum, so that they receive email notifications of updates. After receiving the notification, a member can visit the forum to view the new topics or replies.

Only members can subscribe themselves to a forum or forum topic – the subscription cannot be set up by an administrator. However, once the member has subscribed, either the member or an administrator can set the frequency of the email notifications.

Subscribing to the entire forum

To subscribe to the entire forum, a member visits the forum page and clicks the Subscribe to forum link above the topic list.

Subscribing to a forum

The member will subsequently receive email notifications of updates to any of the topics in the forum, with links to the new or updated topics.

Forum update notification

To unsubscribe to a forum, the member clicks the Subscribed (Unsubscribe) link that appears in place of the Subscribe to forum link, or clicks theUnsubscribe link in the email.

Subscribing to a forum topic

To subscribe to just one topic in a forum, the member views the topic then clicks the Subscribe to topic link above the topic messages.

Subscribing to a forum topic

The member will subsequently receive email notifications of replies or updates to this forum topic alone, with the full text of the reply or update.

Topic update notification

To unsubscribe to a forum topic, the member clicks the Subscribed (Unsubscribe) link that appears in place of the Subscribe to topic link, or clicks theUnsubscribe link in the email.

Frequency of email notifications

By default, email notifications of forum updates are sent on a daily basis. Either the member or an administrator can change the frequency of the email notifications from daily to weekly or immediately.

Daily forum notifications contains a summary of the previous day's updates. Weekly forum notifications are sent on Sunday night/Monday morning, and contain a summary of the previous week's updates. For more information on the timing of forum notifications, see Automatic emails schedule.

The forum date, time, and format shown to the public is also based on your organization's timezone and date/time format.

Changing forum subscription settings

Either the member or an administrator can change the member's forum subscription settings.

By members

To change their forum subscription settings, members:

  1. Go to their profile.
  2. Click the Email subscriptions link. 


    Email subscriptions link 

  3. Click the Edit profile button.
  4. In the Forum subscriptions section, members can unsubscribe their existing subscriptions and change the frequency of forum update notifications. 


    Changing forum subscription settings 

    To unsubscribe to a forum or forum topic, members uncheck the checkbox beside the forum or topic name. 

    To change the frequency of the update notifications, members click the dropdown and choose one of the following options: 

    || Option || Description ||
    Daily A summary of forum updates for each day is sent the following day.
    Weekly A summary of forum updates for each week is sent on Sunday night/Monday morning.
    Immediately Notifications are sent immediately after an update is made (though the actual delivery could be delayed a few minutes or longer depending on the email server load).


  5. Once finished making changes, the member clicks the Save button.

By administrators

To change forum subscriptions for a member, an administrator:

  1. Finds the member in the contact database and displays the member's details.
  2. Clicks the Email settings and log link.
  3. Clicks the Edit button beside Email preferences


    Editing forum subscriptions 

  4. The administrator can now unsubscribe the member's existing subscription and change the frequency of the forum update notifications.
  5. Once finished making changes, the administrator clicks Save.
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